AKÜ eduroam Help Page

The Afyon Kocatepe University eduroam service provides secure wireless network access to AKÜ users on university campuses and at other eduroam member institutions, and to users from other eduroam member institutions on AKÜ campuses.

This page has been prepared in accordance with the provisions of the eduroam Turkey Participation Agreement, the ULAKNET Usage Policy, and the AKÜ Acceptable Use Policy. All users of the eduroam service are required to comply with these rules, their own institution’s acceptable use policy, and AKÜ’s rules for the use of IT resources.

Important Notice

If you are not a member of Afyon Kocatepe University, do not follow this guide. You must apply the settings specific to your own institution on your devices. If your institution is not an eduroam member, you can connect to the akuroam network at various locations on our campus.

Quick Links

The safest and easiest method is to configure your device using eduroam CAT or geteduroam.

You can find detailed instructions for different devices and operating systems on the Device Setups page.

You can download the PDF version of this guide from the eduroam-yardim.pdf link.

Go to cat.eduroam.org using a connection with internet access.
Select Afyon Kocatepe University as the institution.
Download and run the recommended setup for your device.
Enter your institutional email address in the username field.
Enter your email password in the password field.
Select the eduroam network from the Wi-Fi networks.

The geteduroam app can also be used on mobile devices.

Username and password

User group	Username	Password
Staff	`kullanici@aku.edu.tr`institutional email address in the format	Corporate email password
Students with an AKÜ email account	`kullanici@usr.aku.edu.tr`institutional email address in the format	Corporate email password
Visitor eduroam users	The eduroam username provided by their own institution	The password provided by their own institution

If you do not know your password or are unable to log in to your account, please visit the Registration, Username, and Password Management page.

Manual connection settings

Important Notice

This method may leave your device vulnerable to fake eduroam network attacks.

If CAT/geteduroam is unavailable, the following settings can be tried.

Settings	Value
Wireless network name	`eduroam`
Security	WPA/WPA2-Enterprise or WPA2-Enterprise
EAP method	TTLS
Step 2: Authentication	PAP
Identity	Your institutional email address or the eduroam username provided to you
Anonymous identity	May be left blank
Password	Your institutional email/internet password

Menu names may vary depending on the Android version. If a certificate verification screen appears, it is recommended that you install the CAT/geteduroam profile on your device; manually skipping certificate verification is not recommended for security reasons.

Scope

The eduroam SSID is broadcast as eduroam and is visible on AKÜ campuses. Coverage is limited to buildings, common areas, and open spaces where wireless access points are located.

Campus / Unit	Status
Ahmet Necdet Sezer Campus	Buildings and common areas with eduroam coverage
AKÜ academic and administrative units	Indoor areas with eduroam coverage
Other AKÜ campuses and service locations	Gradual coverage in areas with wireless infrastructure

Coverage information is subject to change due to wireless infrastructure work. If the eduroam network is not visible in a specific building or on a specific floor, please create a support ticket along with your location information.

Web caching / proxy

There are no web caching or proxy settings that users need to configure separately for the AKÜ eduroam connection. Unless otherwise specified in an institutional announcement, leave your device’s proxy setting set to automatic or off.

Terms of Use

The use of eduroam is subject to the following policies and rules:

Users are responsible for the account information they use to access the network. If you suspect that your account is being used by someone else, change your password and notify the Office of Information Technology.

Registration and tracking information

When accessing eduroam, connection logs are maintained to ensure the security of the service and to fulfill legal obligations. These logs may include technical records such as the time of authentication, information about the requesting network device or RADIUS server, the authentication result, IP/MAC addresses, and the reasons for failed connections.

Records are stored in a manner accessible to authorized technical personnel in accordance with relevant legislation and institutional information security processes. If requested by legal authorities, the relevant records may be shared in accordance with the law.

Troubleshooting

Issue	Please review
The eduroam network is not visible	There may be no coverage in your current location; please try again at a different location.
I'm getting a password error	Make sure to enter your username as your full email address and that your password is up to date.
The phone connects but there is no internet	Delete the old eduroam profile and reinstall it using CAT/geteduroam.
A certificate warning is appearing	Use the CAT/geteduroam profile instead of performing the setup manually.
I can't connect at another institution	Test your AKÜ account on the AKÜ campus; if the problem persists, contact BİDB.

Technical Support

Eduroam support at Afyon Kocatepe University is provided by the Directorate of Information Technology.

Channel	Information
Phone	`0272 218 10 99`
Internal	`1099`
Email	`bim@aku.edu.tr`
Address	Afyon Kocatepe University, Directorate of Information Technology, Ahmet Necdet Sezer Campus, Gazlıgöl Road, 03200 Afyonkarahisar

When submitting a support request, please include your device type, operating system, building/floor, error message, and username to help us resolve your issue more quickly. Do not share your password via email or phone.